Public customer hub

One public URL.
Your customer hub.

Everything your customers need to see - one link. Feedback and roadmap are live today. Changelog, docs, waitlist, and more ship weekly on the same URL.

Start free Read docs →

Start free during launch - then from $1/month

Customer hub

What’s in the hub

Start with Feedback and Roadmap. Turn on new tabs as they ship - same URL, no migration.

Waitlist Live

Collect signups before you launch.

Feedback Live

Customers submit ideas and upvote what matters.

Roadmap Live

Show what is planned, in progress, and shipped.

Changelog Coming soon

Publish release notes when you ship.

Blog Coming soon

Tutorials, guides, and product updates.

Docs Coming soon

Owner-written documentation for your product.

Help Coming soon

Support articles for common questions.

Community Coming soon

Public Q&A where users help each other.

Support Coming soon

Private async tickets, one-on-one.

Surveys Coming soon

NPS, CSAT, and validation surveys via link.

The problem

Sound familiar?

Every SaaS rebuilds the same customer stack.

Waitlist, docs, changelog, feedback, roadmap - hand-rolled or split across five tools and five URLs.

Feedback lives in DMs, emails, and Slack.

It lands in DMs, email, and Slack - then disappears before you can prioritize it.

You're guessing what to build next.

Without a structured way to collect votes, you build the loudest request - not the most valuable one.

How it works

Up and running in three steps

Create a project

Customers submit and upvote

Your customers visit the board, submit feedback, and upvote what matters most. No account required - just their email.

You build, they see it

Update a feedback item to Planned or In Progress and your board reflects reality. Customers always know what you're working on.

Live example

Your public board, in under 2 minutes

Customers visit, upvote, and submit. You update statuses from the dashboard. The board stays in sync automatically.

demo.productdesk.dev

Acme Feedback

239 votes · 58 posts

87

Dark mode support

UI/UX

In Progress
64

Zapier / Make integration

Integrations

Planned
41

CSV export of all feedback

Data

Completed
29

Custom email notification templates

Open
18

Bulk status update from dashboard

Dashboard

Open

Features

What’s live today - and what’s next

Live today

Feedback Customers submit ideas and upvote what they want most. Ranked by real demand - not squeaky wheels.
Low-friction voting Visitors submit and upvote with just their email - a one-click link confirms the action. Optional magic-link accounts let returning voters see My activity without passwords.
Status Management Move feedback through Open → Planned → In Progress → Completed. Customers always know where things stand.
Moderation Controls Pin high-priority items to the top. Hide or delete noise. Full control over what your board shows.
Public Roadmap Show what's planned, in progress, and shipped. Auto-built from statuses - nothing extra to maintain.
Changelog & Blog Publish Markdown release notes and articles on your public board (Starter+). Categories, tags, and SEO fields included.
Docs & Help Center Owner-written documentation and help articles with sections, search, and reader feedback on the same board URL (Starter+).

Coming soon

Feedback Widget Soon Pro plan: embed a feedback button on your site so customers submit without leaving your product. Coming soon.
Community & Support Soon Community Q&A and support ticket tabs for your hub. Tab toggles exist today; public board routes are coming soon.
Surveys Soon NPS, CSAT, and validation surveys via shareable link. No voter account required.

See the full hub roadmap →

FAQ

Frequently asked questions

Do voters need to create an account?

No account is required. Voters submit and upvote with just their email address - a one-click verification link confirms the action. Returning voters can optionally sign in with a passwordless magic link to see My activity across sessions.

What is a project?

A project is your public customer hub. Each project gets its own URL at [slug].productdesk.dev with toggleable tabs for feedback, roadmap, waitlist, changelog, blog, docs, help, and more. Enable the tabs you need in project settings.

Can I have multiple products on one account?

Yes. The Hobby plan ($1/month) supports 1 project. Starter supports up to 3 projects. Pro supports unlimited projects - all under one account.

How is the roadmap built?

The roadmap is a kanban view of your feedback posts - not a separate list. Promote user feedback to Planned, In Progress, or Completed and it appears on the roadmap automatically. You can also add planned work directly from the dashboard Roadmap page. The public Feedback tab defaults to Open requests only.

Can I use my own domain for the public board?

Custom domains are on the roadmap as a Pro feature. For now, all boards are hosted at [slug].productdesk.dev where the slug is your project name.

Is there a feedback widget?

A feedback widget for embedding on your site is planned for the Pro plan - coming soon.

What happens to my data if I downgrade?

Your data is never deleted on a downgrade. If you exceed the new plan's project limit, you'll see a warning in the dashboard and won't be able to create new projects until you upgrade or delete extras. Existing projects stay fully editable.

Launch your customer hub today

Feedback and roadmap live now. First month free. 14-day refund if it’s not for you.

Start free

One public URL. Your customer hub.