Public customer hub

One public URL.
Your customer hub.

Everything your customers need to see - one link. Feedback, roadmap, changelog, blog, docs, and waitlist are live today. Pro adds your own subdomain. Community, support, and surveys ship next on the same URL.

Start free Read docs →

Start free during launch - then from $1/month

Customer hub

What’s in the hub

Seven tabs live today. Turn on what you need and add more as they ship - same URL, no migration.

Waitlist Live

Collect signups before you launch.

Feedback Live

Customers submit ideas and upvote what matters.

Roadmap Live

Show what is planned, in progress, and shipped.

Changelog Live

Publish release notes when you ship.

Blog Live

Tutorials, guides, and product updates.

Docs Live

Owner-written documentation for your product.

Help Live

Support articles for common questions.

Community Coming soon

Public Q&A where users help each other.

Support Coming soon

Private async tickets, one-on-one.

Surveys Coming soon

NPS, CSAT, and validation surveys via link.

The problem

Sound familiar?

Every SaaS rebuilds the same customer stack.

Waitlist, docs, changelog, feedback, roadmap - hand-rolled or split across five tools and five URLs.

Feedback lives in DMs, emails, and Slack.

It lands in DMs, email, and Slack - then disappears before you can prioritize it.

You're guessing what to build next.

Without a structured way to collect votes, you build the loudest request - not the most valuable one.

How it works

Up and running in three steps

Create a project

Customers submit and upvote

Your customers visit the board, submit feedback, and upvote what matters most. No account required - just their email.

You build, they see it

Update a feedback item to Planned or In Progress and your board reflects reality. Customers always know what you're working on.

Live example

Your public board, in under 2 minutes

Customers visit, upvote, and submit. You update statuses from the dashboard. The board stays in sync automatically.

demo.productdesk.dev

Acme Feedback

239 votes · 58 posts

87

Dark mode support

UI/UX

In Progress
64

Zapier / Make integration

Integrations

Planned
41

CSV export of all feedback

Data

Completed
29

Custom email notification templates

Open
18

Bulk status update from dashboard

Dashboard

Open

Features

What’s live today - and what’s next

Live today

Feedback Customers submit ideas and upvote what they want most. Ranked by real demand - not squeaky wheels.
Low-friction voting Visitors submit and upvote with just their email - a one-click link confirms the action. Optional magic-link accounts let returning voters see My activity without passwords.
Status Management Move feedback through Open → Planned → In Progress → Completed. Customers always know where things stand.
Moderation Controls Pin high-priority items to the top. Hide or delete noise. Full control over what your board shows.
Public Roadmap Show what's planned, in progress, and shipped. Auto-built from statuses - nothing extra to maintain.
Changelog & Blog Publish Markdown release notes and articles on your public board (Starter+). Categories, tags, and SEO fields included.
Docs & Help Center Owner-written documentation and help articles with sections, search, and reader feedback on the same board URL (Starter+).
Custom domains Pro plan: map your own subdomain (e.g. feedback.yourproduct.com) to your public board. One CNAME, automatic SSL, up to 10 domains per account.
Feedback Widget Pro plan: embed a feedback launcher on your site. Identified users submit without leaving your product; configure the snippet and identify flow from the dashboard.

Coming soon

Community & Support Soon Community Q&A and support ticket tabs for your hub. Tab toggles exist today; public board routes are coming soon.
Surveys Soon NPS, CSAT, and validation surveys via shareable link. No voter account required.

See the full hub roadmap →

FAQ

Frequently asked questions

Do voters need to create an account?

No account is required. Voters submit and upvote with just their email address - a one-click verification link confirms the action. Returning voters can optionally sign in with a passwordless magic link to see My activity across sessions.

What is a project?

A project is your public customer hub. Each project gets its own URL at [slug].productdesk.dev with toggleable tabs for feedback, roadmap, waitlist, changelog, blog, docs, help, and more. Enable the tabs you need in project settings.

Can I have multiple products on one account?

Yes. The Hobby plan ($1/month) supports 1 project. Starter supports up to 3 projects. Pro supports unlimited projects - all under one account.

How is the roadmap built?

The roadmap is a kanban view of your feedback posts - not a separate list. Promote user feedback to Planned, In Progress, or Completed and it appears on the roadmap automatically. You can also add planned work directly from the dashboard Roadmap page. The public Feedback tab defaults to Open requests only.

Can I use my own domain for the public board?

Pro plans can map a custom subdomain (e.g. feedback.yourproduct.com) to your public board. Add a CNAME pointing to boards.productdesk.dev; SSL is handled automatically. You can use up to 10 custom domains across your projects (one per project). Default boards stay at [slug].productdesk.dev.

Is there a feedback widget?

Yes. Pro plans include an embeddable feedback widget: add a script tag to your site and identify logged-in users with a server-signed HMAC so they can submit feedback without leaving your app.

What happens to my data if I downgrade?

Your data is never deleted on a downgrade. If you exceed the new plan's project limit, you'll see a warning in the dashboard and won't be able to create new projects until you upgrade or delete extras. Existing projects stay fully editable.

Launch your customer hub today

Changelog, blog, docs, and more live now. First month free. 14-day refund if it’s not for you.

Start free

One public URL. Your customer hub.